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Personal Information We Collect From You
1.0 Identifying Information:
You provide us information about yourself, such as your name, age, address, email address, university or other affiliation, and password, when you register for a
Member account with the Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
We may also retain any messages you send through the Service. You may provide us information in User Content you post to the Service.
2.0 Payment Information:
Vehicle Portal collects your personal payment information, including information stored on outside services that you may use with Vehicle Rental Express, such as PayPal.
By submitting your payment information and/or linking your Vehicle Portal account with an outside payment service such as PayPal, you authorize Vehicle Portal
to access and use this information in order to provide you with and accept payment for the Service. This allows us to both confirm your identity and provide you with seamless,
hassle-free transactions. You can check the current fees, fines, and penalties applicable to use of our Service in our Fee and Commission Schedule.
3.0 Driver's Record:
We check your driver's record to make sure you and your car meet Vehicle Portal safety standards. By registering with VP you authorize us to access your driver's record
from RTSA and other applicable entities. You also authorize said entities to release this information to Vehicle Portal. VP authorization to check your records is ongoing
throughout the time you use our Service.
4.0 Vehicle History and Inspection:
If you own a vehicle that is used on Vehicle Portal, we will inspect the vehicle and obtain a vehicle history report to make sure the vehicle is safe for you and other drivers
to use. By registering with VP, you authorize us to obtain this information and you authorize applicable entities such as RTSA, inspection companies and auto mechanics to release such
information to VP.
5.0 How We Use Your Information
We Will Never Spam You
We will only send you information directly related to your use of VP. You control when and how (e.g. email, SMS, etc.) we send most messages to you.
By providing VP your email address, you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication
by postal mail. You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. For
instance, if you are a car Owner, we will send you information about your car's rental status.
VP may send you other messages in the course of operation of our Service, such as notifications from other Users, updates about Service changes and features, and important news that
may impact your use of VP. These communications are considered directly related to your use of VP, and may contain banners, ads, or promotional material. You may opt out of certain
messages by simply sending us a notification email.
Following termination or deactivation of your Member account, VP may retain your profile information and User Content for a commercially reasonable time for backup, archival, or
audit purposes, or to maintain and improve the Service -- for instance, for the safety of other Users, we may need access to information about cars you have used in case one of those
cars is in an accident. Furthermore, VP may retain and continue to use indefinitely all information (including User Content) contained in your communications to other Users or posted
to public or semi-public areas of the Service after termination or deactivation of your Member account.
6.0 Proper Use
VP support staff may review your personal information to provide the Service to you, if you request us to do so as part of a support call, to provide safety and security benefits
(for instance, to offer rewards programs and preferentially lower rates for safe drivers), where it is required by law, and to maintain or diagnose issues with our Service.
7.0 How We Share Your Information
Personally Identifiable Information:
VP will not rent or sell your personally identifiable information to others. VP may share your personally identifiable information with third parties solely for the purpose of
the direct control of VP (for instance, on servers or databases co-located with hosting providers).
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these
types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Any personal information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable
privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved
such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual
illegal activities; (b) to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist
government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of VP, our Users or others.
8.0 Sharing of Your Information with Business Partners; Expanded Service
We may use information about you in partnership with outside companies in the course of providing you with additional services related to VP, such as ride-sharing or parking benefits.
When you purchase, register, or otherwise express interest in a product or service offered by a third party through VP or sponsored on our site, you consent to our sharing your personal
information with those parties. When you choose to participate in rewards programs, contests, discount offers, or other programs that involve third parties, you authorize VP to share your
personal information with those parties. Such third parties are authorized to use information that is disclosed to them, in accordance with contracts and agreements between VP and third
parties. In these cases we will only share the information reasonably needed to provide you with service. Information that is shared with third parties is subject to the privacy policies
of those parties, which may differ from VP’s privacy policies. By sharing this information, you agree that Getaround is not liable or responsible for the actions or inactions of third
9.0 How We Protect Your Information
Vehicle Portal uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your
privacy settings. We cannot, however, ensure or warrant the security of any information you transmit to VP and you do so at your own risk. Once we receive your transmission of information,
VP makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed,
altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are
responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from VP, at all times.
Compromise of Personal Information
In the event that personal information is compromised as a result of a breach of security, VP will promptly notify those persons whose personal information has been compromised,
10.0 You Control Your Information
You can change your account information and preferences at any time by logging onto your account. You have the right to request and review information that VP holds about you,
and the right to request changes to correct inaccuracies. When practical and possible, VP will make these requested changes.
11.0 Children's Privacy
Protecting the privacy of young children is especially important. For that reason, VP does not knowingly collect or solicit personal information from anyone under the age of 13
or knowingly allow such persons to register as Members. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number,
or email address. No one under age 13 is allowed to provide any personal information to or on VP. In the event that we learn that we have collected personal information from a child
under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child
under 13, please contact us at support@Vehiclerentalexpress.com
12.0 Links to Other Web Sites
We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written
or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by VP in its sole discretion. We reserve the right to determine the form and means of
If we change our privacy policies and procedures, we will post those changes on the Service to keep you aware of what information we collect, how we use it and under what circumstance
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